When an order is finished, a confirmation e-mail with information that the order has been recieved, is generated.
Client will receive an e-mail with a pro forma invoice along with billing information needed for on-line payment by a credit card. It is possible to pay on-line by a card or to use a bank transfer.
Ordered goods is shipped after payment receiving.
In case of complaint send faulty goods to our factory in Roudnice nad Labem. It is also necessary to attach a copy of proof of purchase and a fault description.