Secure payment

Order

When an order is finished, a confirmation e-mail with information that the order has been recieved, is generated.

Payment

Client will receive an e-mail with a pro forma invoice along with billing information needed for on-line payment by a credit card. It is possible to pay on-line by a card or to use a bank transfer.

Shipping

Ordered goods is shipped after payment receiving.

Complaints

In case of complaint send faulty goods to our factory in Roudnice nad Labem. It is also necessary to attach a copy of proof of purchase and a fault description.